Our desire is to delight our client! One way is to make clear our understandings with each other. These are the terms of our agreement together:
You, as the client, are engaging Ambidextrous Services, a Limited Liability Corporation, located at 401 East Main Street Suite 204, Clayton NC 27520, as an independent contractor for the specific project of developing and/or improving the internet visibility of a World Wide Website. The client authorizes Ambidextrous Services, LLC to make edits, visible or otherwise, to their website and publish to web search engines, as well as other web directories and indexes.
We require a 30 day cancellation policy. This notice should be provided in written form, via Basecamp, email or letter. There are no cancellation fees. If your recurring subscription is already scheduled prior to the end of the 30-day cancellation period, the full payment is still due.
There are no refunds for partial months.
Small Business Solutions Customers
As advertised publicly at https://uniqueamb.com/local-small-business-web-package, each contract starts with an initial 18-month term. After the initial term expires, the client has the option to keep all the features included in the package at the same rate on a month to month basis.
If the client wishes to manage their website and marketing, the plan can be changed to a monthly hosting plan or moved to another host for a one-time migration fee.
Marketing Package Elements
Ambidextrous Services, LLC includes various services in our marketing packages. These are displayed publicly online at https://uniqueamb.com/internet-marketing-packages. The features in each package are subject to change without notice or consent.
Small Business Solutions customers can find features of their plans displayed publicly at https://uniqueamb.com/local-small-business-web-package.
Purpose, Information & Access
The purpose of any of our marketing packages is to increase the visibility of your website, internet listings, and social media networks to your customers and prospects. This can be accomplished in any number of ways. It is your responsibility to be specific with your expectations, and provide the necessary information and access to accounts that will facilitate this purpose.
If access or information is not provided, our team cannot complete our job in your behalf. FAILING TO PROVIDE INFORMATION OR ACCOUNT ACCESS WILL NOT CANCEL YOUR MARKETING OR BILLING. Our team will make attempts to request this information from you and inform you when access information is inaccurate.
Communication & Approvals
Our firm utilizes Basecamp for all client communication. Important requests for access, approval, and changes will be posted there. Basecamp will notify you of messages via email. You can access Basecamp via browser or app. Your communication and response IS REQUIRED in order to proceed with our recommendations. Please keep in touch with us and review requests made by our team.
You can override the necessity of communicating on each item by simply stating that you approve of all our recommendations: past, present & future. This will provide permission to publish our changes in a timely manner if you feel you cannot review each item individually. This should be communicated in Basecamp.
Guarantees & Included Services
Ambidextrous Services, LLC does not guarantee search engine rankings, visibility, contact requests, leads, phone calls, or sales. The services listed in our marketing packages are subject to change at any time. Based upon the status of your website, listings & social media accounts, we may recommend re-prioritizing our services to provide you with the most benefit.
Maintenance and Hourly Rate
This agreement includes minor webpage maintenance to current webpages, including updating links and making minor changes to a sentence or paragraph. If the client or an agent other than Ambidextrous Services, LLC attempts updating the client's pages, time to repair webpages will be assessed at the hourly rate, and is not included as part of your package.
Changes requested by the client beyond reasonable limits will be billed at the hourly rate of $99.00.
Payment & Billing Dates
You, as the client, authorize Ambidextrous Services LLC to automatically draft your credit card on your billing date for the full amount of your marketing package plan every month. Available billing dates for marketing fees are the 1st, 8th, 15th, or 22nd. You will be given a choice of these dates when you sign up, however, a pro-rated amount may need to be billed if your chosen date is not within a few days of your startup date.
Assignment of Project
Ambidextrous Services, LLC reserves the right to assign subcontractors to your project to ensure the right fit for the job as well as on-time completion.
Ambidextrous Services, LLC does not warrant that the functions contained will meet the client's requirements or that the operation will be uninterrupted or error-free. The entire risk as to the quality and performance of the website, directory listings, and social networks is with client. In no event will Ambidextrous Services, LLC be liable to the client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate a website, directory listing, or social media account, even if Ambidextrous Services, LLC has been advised of the possibility of such damages.
If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
Copyrights and Trademarks
The client represents to Ambidextrous Services, LLC and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to Ambidextrous Services, LLC for inclusion in webpages are owned by the client, or that the client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend Ambidextrous Services, LLC and its subcontractors from any claim or suit arising from the use of such elements furnished by the client.
In order for Ambidextrous Services, LLC to remain in business, payments must be made promptly. Delinquent bills will be assessed a $15 charge if payment is not received within 10 days of the due date. If an amount remains delinquent 30 days after its due date, an additional 10% annual interest penalty will be added for each month of delinquency. Ambidextrous Services, LLC reserves the right to remove any work from viewing on the Internet until payment is made. In case collection proves necessary, the client agrees to pay all fees incurred by that process.
Small Business Solutions Customers: A grace period of 30 days provided on failed payments. After 30 days, delinquent accounts may result in the removal of all work provided by Ambidextrous Services. If the client does not reactivate the required monthly payment via credit card, along with resolving any past due amounts within 3 months, all work provided by Ambidextrous Services will be removed from the web.
This agreement becomes effective only when signed by Ambidextrous Services, LLC. Regardless of the place of signing of this agreement, the client agrees that for purposes of venue, this contract was entered into in Johnston County, North Carolina, and any dispute will be litigated or arbitrated in Johnston County, North Carolina. Please pay on time.
The agreement contained in these "Terms & Conditions" constitutes the sole agreement between Ambidextrous Services, LLC and the client regarding this marketing package. Any additional work not specified in this contract must be authorized by a written change order. Continued services after that time will require a new agreement.
Initial Payment and Refund Policy
No portion of the initial payment will be refunded unless written application is made within 3 days of signing this contract.
Ambidextrous Services, LLC reserves the right to edit these terms and conditions at any time.